#1 - Feb. 1, 2023, 8:54 p.m.
Due to some active issues affecting the Trading Post, the ability to refund purchased items has temporarily been disabled. The Customer Support Team will not be able to assist with refunds while these issues are active.
Updates will be posted once this situation is resolved and we expect all applicable Trading Post item purchases to be refundable at that time, including items purchased during the nonrefundable period.
Thank you for your patience.
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Update: Any items purchased from the Trading Post in the Americas are now be refundable. Items that were purchased during the non-refundable window can be refunded through the weekend to ensure affected players have the time to login and make any desired changes to their Trading Post purchases.