Regional Flag16/10 PCT issue – updated 18/10Source
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#0 - 2006/10/16 07:34:51 PM
Some players have been experiencing issues trying to use the Paid Character Transfer service.

When the PCT process is initiated by a player, their bank is notified and the payment amount is placed in 'reserve'. This temporarily places the money outside of their bank account, looking like a payment has been made but in fact no transfer is completed until final validation is given.

On this occasion, a technical issue generated an error message which prevented players from completing the PCT process and validating the payment.

On pinpointing the problem we turned off the PCT process and cancelled the payment requests.

Almost all payment requests have now been cancelled and the reservations are in the process of being released by the banks.

We continue to work on this process and will provide further updates as soon as possible. Meanwhile the PCT service will remain closed until further notice.

We sincerely apologise for this situation.


Update 18/10
We just want to let you know that we are still working on this. The issue turned out to be slightly more complicated than we originally anticipated; nonetheless we have come closer to a resolution and we will update you again, as soon as we have more information.

Update 20/10
http://forums.wow-europe.com/thread.html?topicId=66607024&sid=1

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#569 - 2006/10/19 04:54:17 PM
We haven't even remotely forgotten about you, I wish I could give you more right now :/

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#582 - 2006/10/19 05:00:46 PM
Q u o t e:
what does ETA means or stand for!?

Estimated Time of Arrival, afaik it's generally used in avionics.