#12 - March 2, 2015, 7:55 p.m.
Hey all,
We're having some trouble reproducing this internally, and need some more information for you folks to help us narrow down the issue.
I need two files: a DxDiag of your system and your WoW's Config file. Information on how to grab both is below.
DxDiag
Press Windows Key + R.
Type DxDiag and press Enter.
In the DxDiag window, click Save All Information.
Name the file "dxdiag" and click Save.
Config.wtf.
Navigate to your root Wow Folder (Like where wow.exe is located)
Open the WTF folder
Locate your Config.wtf file.
Once you have both files, please email them to
toolsupport@blizzard.com with the title
[WoW] [Hans'gar & Franzok FPS Issue] [16411251774].
Thanks!