#0 - June 4, 2009, 11:22 p.m.
You say you designed our class, yet you state that we use Chain Heal as our dominant spell in Ulduar, when that simply is not the case. No good shaman in a quality guild is using Chain Heal the majority of the time. Most fights have a mechanic requiring people to spread out, making Chain Heal all but useless.
Without Chain Heal, Shamans are both inefficient and ineffective because we only have one other remotely viable healing ability--Lesser Healing Wave.
Even when we can use Chain Heal, it is still inferior to the healing abilities Priests and Druids have(not any single one, but all of them working together because priests and druids(to a lesser extent have synergy).
Chain Heal has no synergy. None of our abilities directly benefit our "iconic" spell. In fact, we only have two talents that benefit it at all--and one of them just causes an immense amount of overhealing. Our other abilities get benefits from Chain Heal, but none of them benefit Chain Heal in a significant way.
But that's irrelevant. We can't even use Chain Heal. We're forced into using Lesser Healing Wave and Riptide--which is an awful ability with a low healing amount and a high mana cost by comparison. It costs more mana than Circle of Healing and Wild Growth, yet it's a worse version of Rejuvenation. We wouldn't even cast it if it didn't give us Tidal Waves.
I don't know how to fix Shamans, but that's not my job. I don't know how else we can prove it to the developers that a problem exists. We've provided evidence. We've had the top players in the world say the same thing. We've made comparisons to other healers. I don't care if there is no solution planned soon. I want to know that the developers acknowledge a problem exists, and that we have a solution coming "in the future".
Right now, all we've heard is that there is apparently no problem, and that either we're all vastly undergeared compared to our other raid members(other way around, at least for me), we're all terrible, we're all spamming 1 button(which is true, but it's not the 1 button they think we are spamming), or we don't have a valid complaint.
All I want is some acknowledgment. I love playing this class. But if you honestly don't see that there is a problem, then I don't know what else to do.
How can we prove to you that there is a problem beyond what we have already done?
Edit:
I want to clarify two things.
The first is that WWS does not parse Healing Stream Totem correctly. It does not account for overhealing and displays it as if it did 100% effective healing.
The second is that shaman problems do not become clear until you start doing:
Heroic Hard Modes
Harder Normal Hard Modes such as Firefighter
where healing actually needs to be done. When you reach these fights, it becomes increasingly clear that there is a huge discrepancy in the output between druids, priests and shamans, with shamans falling far behind both druids and priests in this respect.