#4 - Jan. 28, 2015, 4:32 p.m.
Hello
Szazzbob,
We do fight against bots. It's a constant and never ending fight. We do not want this kind of behaviour in the game, because it's not fair for players that follow the rules and it ruins their experience.
Unfortunately this fight is not as easy as it can appear to be. We are always trying to implement in-game measures that will stop those programs from working, but it's a constant push and pull. As I said it's an ongoing battle, and not something we can fix in a day. If there was an easy way to fix it, I assure you there would be no more bots.
We actively investigate those issues, and we definitely take action against players that use that kind of program. When it comes to reporting, we do have a one click system to make it easier for you and for us, since when you use it we receive a report with all the information needed for the investigation. You can read more about it here:
battle.net/support/article/7285___________________________________________________________________
Got feedback about the support I'm providing?
Leave your comments here!