Regional FlagBug Report FAQSource
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Community Manager
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#1 - 2015/01/12 07:47:00 PM
Notice:
With each new patch changes are made to the blizzard UI that can break third party UI mods and cause any number of problems in the client.

Before you report a bug, please disable (or delete) all of your mods and test the situation again. If the issue does not happen without mods installed then it is not a WoW bug and you should contact the mod creator for further assistance.

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Commonly Reported Issues That Are Not Bugs.
There are many issues that are repeatedly reported in this forum that are not considered bugs and should not be posted here in this forum.
Please check this list before making a new post in this forum. Many issues that appear to be bugs are actually intended functionality or should be reported in other places.
1. Realms are down, laggy or crashing.
2. Exploits, Cheats and Hacks.
3. Forum Avatar or Character Armory aren't updated
4. Problems with the guild UI when you have more than 500 players in the guild.
5. Haste effects do not apply the correct amount of casting/attack increase.
6. “Impossible” simultaneous actions.
7. No experience, loot or quest credit for mobs killed exclusively by pets or totems.
8. Counterspell/Kick locks down unexpected spells.
9. Website issues

1. Realms are down or crashing.
Example: Players cannot get past “Authenticating” or the Hyjal Realm is not currently online.
Blizzard Technicians continually monitor all of our realms and work to resolve issues as quickly as possible. QA does not have information about realm status. Information regarding realm status can be viewed at the Realm Status Forum http://us.battle.net/wow/en/forum/1011700/

2. Exploits, Cheats and Hacks.
Example: Several players are using cheats to win PVP.
All reports of exploits, cheats, hacks or the players who are using them should be reported via the in game GM reporting tool or via our web-form at https://us.battle.net/support/en/games/wow

3. Forum Avatar or Character Armory is outdated
Example: In-game character is level 70, forum avatar is level 63.
The Forum information is not updated in real time, it can often take days or weeks for this information to update. This is especially true if your characters recently changed realms, or were a part of a realm-merge.

4. Problems with the guild UI when you have more than 500 players in the guild.
Example: Characters do not show up on the guild roster after 500.
The guild UI is intentionally capped at 500 members and may act unpredictably when a guild exceeds this size. We do not limit guild membership to 500 but recommend not exceeding it.

5. Haste effects do not apply the correct amount of casting/attack increase.
Example: 20% haste only increases cast speed by 17%
The formula for hast effects is:
NEW_SPEED = OLD_SPEED / (1 + HASTE_PERCENT)
This can be a bit confusing, but it assures that no amount of +haste effects will result in zero or negative attack or cast speed.

6. “Impossible” simultaneous actions.
Examples: Rogue Vanish being broken by attacks, Two mages polymorphing each other, Paladin Divine Shield being dispelled as it is cast.
Because of the Client-Server nature of the game it is possible for two mutually exclusive actions to occur at the same time resulting in some unexpected behavior. Although efforts are made to minimize these situations they will still happen on occasion.

7. No experience, loot or quest credit for mobs killed exclusively by pets or totems.
Example: A shaman uses Fire Nova Totem to kill several quest NPCs and gets no credit.
This is an intended behavior, a player must do damage to an NPC for it to give credit.

8. Counterspell/Kick locks down unexpected spells.
Example: When kicked while casting a Healing spell, priest discipline spells are also locked out.
Counterspell effects lock out schools of magic not trees. Discipline is a spell tree which includes many holy spells.

9. Unable to view items on armory, or character not found
The Bug Report forums are only for in-game bugs or issues within World of Warcraft. For any issues with our support pages or websites, please visit the appropriate forum at http://us.battle.net/wow/en/forum/1025938/