#1 - Nov. 16, 2014, 3:24 p.m.
Monday 11:30 pm PST
In order to address issues including retrieving character screen freezes and the 90% loaded loadscreen freeze, we are in the process of initiating server restarts to affected realms.
We appreciate your patience.
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12:00 p.m. PST
Since the launch of Warlords of Draenor we’ve seen a large amount of positive reaction to the new content available in the expansion. Players have been enjoying building and managing their own Garrisons and exploring the new world. With many of the new changes that have been implemented over the past couple of days, we’ve seen a marked improvement in realm performance and stability. Thank you again to everyone for your patience while we have worked around the clock to address these issues.
As we previously posted the realms in Europe, the Americas, and Oceania had rolling restarts to pick up hotfixes to address some gameplay issues. During this time we also further extended the raised maximum realm population in these regions. While the increase in realm population has allowed more players access to the game, we continue to also see realm queues on heavily populated realms.
To address the queues for these realms we are currently working on expanding the instancing tech we deployed earlier which allowed for additional copies of Draenor. We are currently testing these improvements with the goal of deploying this tech more widely. To ensure the best possible in-game experience for players this implementation will require additional oversight and testing. We will be carefully scrutinizing and adjusting these modifications throughout the day to ensure that we don’t introduce additional stability and performance issues.
Hourly updates will resume when we have more information on the progress of these changes to share with you. If you use Twitter, we recommend following @BlizzardCS and @Warcraft for updates as well.
11:09 a.m. PST
Realms in the Americas and Oceanic regions continue to be stable and are performing well though large queues continue to be an issue to players on high population realms.
EU realms continue to be stable and are performing well but also are experiencing large queues on high population realms.
We are currently working on our larger update which we will post at approximately 12 p.m. PST with additional information. Thank you for your ongoing patience.
10:05 a.m. PST
Realms in the Americas and Oceanic regions continue to be stable and are performing well with rising queues on many high population realms.
EU realms likewise continue to perform well but are also experiencing high queues.
We are continuing to monitor performance as well as look into reports of latency (lag) and continue to look into additional solutions for high queues for these regions.
We'll provide a larger update in approximately one hour.
9:15 a.m. PST
Realms in the Americas and Oceanic regions continue to be stable and are performing well with increasing queues as more players begin to login.
EU realms continue to perform well overall and remain stable though are experiencing increased traffic resulting in long wait times to enter the game.We are continuing to monitor performance and are looking into additional reports of latency.
We will provide further updates on any additional next steps when possible. If you are reporting any additional gameplay issues,please try to include as much information as possible so that we can continue to track these issues down and get them resolved as quickly as possible.
Thank you for your ongoing patience.
8:17 a.m. PST
Realms in the Americas and Oceanic regions continue to be stable and are performing well with select realms beginning to experience queues.
EU realms continue to perform well overall and remain stable though are experiencing increased traffic resulting in long wait times to enter the game.
We are continuing to monitor performance and will provide further updates on any additional next steps when possible. If you are reporting any additional gameplay issues, please try to include as much information as possible so that we can continue to track these issues down and get them resolved.
Thank you for your ongoing patience.
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7:17 a.m. PST
Realms in the Americas and Oceanic regions continue to be stable and are performing well.
We've seen an increased volume of players in EU who are logging in to play which is causing high queues for many realms. We are continuing to monitor realm performance as these continue to see increased traffic– though they are performing well.
We'll provide another update in approximately one hour.
