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Incompatible problem fix.

Forum Avatar
Sivahn
#1 - Sept. 20, 2014, 6:58 a.m.
Blizzard Post
Everyone if you are seeing this problem PLEASE Log out of your Bnet launcher and then sign back into it. It should then Que up a patch for you and the problem is fixed.
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Zorbrix
Quality Assurance
#41 - Sept. 20, 2014, 7:23 p.m.
Blizzard Post
09/20/2014 11:39 AMPosted by Narys
09/20/2014 11:34 AMPosted by Zaztilla
Horrible service with no blue posts ever about this consistent issue.


Yeah, really. What are we paying for here?!?!

It is the weekend, even Blizzard employees have lives, and our world isn't going to end if we can't log into the beta - which they are allowing us to test - for awhile. And if someone is in the office working on this, I'd rather they keep working on it than drop everything to post on here.


We're working on it, I'm in the office.

Thanks for the info everybody.
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Zorbrix
Quality Assurance
#48 - Sept. 20, 2014, 7:30 p.m.
Blizzard Post
We're in the process of pushing a new build to your Battle.net App, 18918. Both the Beta Client and PTR client should receive updates to this version.

As always, you can check your current build by looking at the bottom of the Battle.net App, next to the "play" button. If that doesn't read 18918, please close any running game clients and restart your Battle.net app. You may also need to look in Task Manager (Ctrl+Shift+Esc) to look for any related running processes, if they didn't close for some reason.