Regional FlagLive Chat SupportSource
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Roleta
Target Source
#1 - 2013/06/21 05:27:00 PM
I just had a few issues with my account and got in touch with live chat support.

The time it took was incredibly quick and them solving the problems was equally fast.
Had accidentally picked the wrong subscription type (Early morning mistakes) They quickly solved it got a refund the very next day.

Very few companies now days that run MMO's have this type of support and it is something that will keep people around.

Great job blizzard on this wonderful addition to support.

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Support Forum Agent
Target Source
#2 - 2013/06/21 05:58:00 PM
That's very sweet, Roleta, thank you.

We have some amazing folks that work here, and always do everything we can to help a player if it's within our ability to do so.

Kind words are always appreciated :)
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