Regional Flag6 days, still no answer to a ticket. (Show MVP Posts)Source
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Sincerely
Target Source
#1 - 2013/03/15 04:10:00 PM
Seriously, this is just sad.
I love waiting a week for a 24-48 hour average wait time.

Please hire more customer care, things like this are awful.

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Support Forum Agent
Target Source
#7 - 2013/03/15 04:18:00 PM
03/15/2013 09:14 AMPosted by Sincerely
If they post job openings for more GM's, but no qualified candidates ever apply for the job, how would you propose they hire more?


I don't know , or do I care.
Just being told a 24-48 hour ticket time, here I am all this time later.
I feel bad for people with major problems.


I do see your petition, and if you leave it open, it will come up in queue. I may still be a few days, however. We aren't happy about these times either and our Game Masters are working very hard to get them back down.

As to your petition, there may be a possibility of at least one of these being able to be made available - if that helps at all.