<GM>s - Blue Tracker

#1 - Sept. 29, 2012, 2:52 p.m.

I just wanted to say that I think you guys are doing great.
We just had an expansion launch with actually very few restarts and downtime.
And you've still been able to help people with their (and my) tickets.
You guys are one of the reasons I pay to play wow. Because I know here if there is something wrong you guys will do your best and everything possible to fix it.

Thanks GMs

Orlyia

Support Forum Agent

#12 - Sept. 29, 2012, 5:20 p.m.

I just wanted to say that I think you guys are doing great.
We just had an expansion launch with actually very few restarts and downtime.
And you've still been able to help people with their (and my) tickets.
You guys are one of the reasons I pay to play wow. Because I know here if there is something wrong you guys will do your best and everything possible to fix it.

Thanks GMs

Awww, shucks :P

Thank you, our folks work awfully hard to make our players experience the very best it can be.

We can't always fix everything - but they always do their best to help if they can.

Kind words are always appreciated!

Orlyia

Support Forum Agent

#14 - Sept. 29, 2012, 5:40 p.m.

09/29/2012 10:36 AMPosted by Aevea
Although they usually do great, and my ticket isn't really of huge emergency (although to me it is!), they're slow with my ticket! I think I put it up on Wednesday or Thursday and it said 2 days average wait time. I've logged on a few times today and now it's saying 1 day and some hours. I just want an answer (even though I'm 99.9% sure it'll dissapoint me). It won't take long!

I do see your petition, but I'm afraid the answer to your question is - no.

Orlyia

Support Forum Agent

#16 - Sept. 29, 2012, 5:50 p.m.

Hehe, welcome to Pandaria!