Buying from Blizz store a huge hassle

#1 - July 2, 2012, 12:11 a.m.
Blizzard Post
Why, oh, why is it such a massive effort to buy something from the Blizzard store. I have my credit details saved but that doesn't work. I put them in again and that doesn't work. I try Chrome, Firefox and Explorer and it still won't let me pass the credit card entry thingy.

I've been buying stuff from you guys for more than 6 years now suddenly I can't. Well, not suddenly. It's happened the last 2 times but I can't remember how I got around it. But anyway. What's the deal with trying to buy stuff? I don't have this problem at any other site I use.

Anyone else get this? Any help is appreciated. hehe

8-)
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Support Forum Agent
#9 - July 21, 2012, 2:07 p.m.
Blizzard Post
This is quite often a browser issue.

The very first troubleshooting step should be trying to clear your cookies/cache - or trying another browser.

Other things can come into play, but that's the easiest way to rule out a browser incompatibility or things hung in cache as a cause.