renewed my account and found it hacked bad!

#1 - Jan. 24, 2012, 3:18 p.m.

So i just renewed my subscription and when i logged in i found that all my stuff on every character i have is gone. Im pissed about that. So the point is i currently use the realm stormreaver to play on but now that all my stuff is gone i want to know if there is a better server out there. I mostly enjoy pve and want to a lot of the story quests but i do like playing on a pvp server. What is the most active server for both that has about a 50/50 Alliance Horde ratio?

Orlyia

Support Forum Agent

#5 - Jan. 24, 2012, 6:40 p.m.

What we can do depends in large part to how long ago this happened, and exactly what happened.

We'll certainly look into this once you report it and do what we can.

What's vital, however, is you find the source of this. It's vital that you make certain of the security of your system and your email account.

These articles may prove helpful.

Security Checklist
http://us.battle.net/en/security/checklist

Types of Account Thefts
http://us.battle.net/en/security/theft

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109