#7 - Dec. 15, 2011, 7:17 p.m.
If you are certain that you have a genuine e-mail Lilbitz and cannot see anything on your Battle.net account, then please contact our
Account and Payment team and they will be happy to assist you further. :)
Details on how to do this can be found here if you need it.
Account and Payment Issueshttp://eu.battle.net/wow/en/forum/topic/900641315#6I would also suggest that you speak to your friend Chainfeel and get them to do the same. :)
For information about fake e-mails, please take a look at this sticky.
Fake or ‘Phishing’ E-mails from Blizzardhttp://eu.battle.net/wow/en/forum/topic/900641151