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"You have been disconnected from the server"

Forum Avatar
Allahakbah
#1 - Aug. 6, 2011, 7:40 p.m.
Blizzard Post
Keep getting this after i try to log in. When I click "enter world" the bar fully loads before message reads "you have been disconnected from the server". Am able to sign on other characters with no problems. Anyone else having same issue?
Forum Avatar
Allahakbah
#1 - Aug. 6, 2011, 7:40 p.m.
Blizzard Post
Keep getting this after i try to log in. When I click "enter world" the bar fully loads before message reads "you have been disconnected from the server". Am able to sign on other characters with no problems. Anyone else having same issue?
Forum Avatar
JeremyS
Support Forum Agent
#13 - Aug. 6, 2011, 11:16 p.m.
Blizzard Post
Allahakbah,

Can you supply us with your DXDIAG information so we can take a closer look at your system?

    Click on Start
    Click on Run
    Type in: dxdiag (In Vista/7, type dxdiag in the search field)
    Hit Enter or OK

    Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the dxdiag file (you do not need to post the "DirectX Components" or "DirectShow Filters" sections).

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Accounts & Technical Services || Tues-Sat 7AM-4PM Pacific Time
Truth poorly defended loses not its truthfulness

Contact a live Support Rep directly - http://us.blizzard.com/en-us/company/about/contact.html
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Forum Avatar
JeremyS
Support Forum Agent
#13 - Aug. 6, 2011, 11:16 p.m.
Blizzard Post
Allahakbah,

Can you supply us with your DXDIAG information so we can take a closer look at your system?

    Click on Start
    Click on Run
    Type in: dxdiag (In Vista/7, type dxdiag in the search field)
    Hit Enter or OK

    Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the dxdiag file (you do not need to post the "DirectX Components" or "DirectShow Filters" sections).

________________________________________________
Accounts & Technical Services || Tues-Sat 7AM-4PM Pacific Time
Truth poorly defended loses not its truthfulness

Contact a live Support Rep directly - http://us.blizzard.com/en-us/company/about/contact.html
Please feel free to rate my services: https://www.surveymk.com/s/DXF96P2