#0 - March 23, 2010, 9:13 p.m.
Blizzard Post
During patch days, everyone wants to get updates as soon as possible, and our Technical Support team is here to help you with a special FAQ designed to address any issues which might arise while patching.

http://eu.blizzard.com/support/article.xml?articleId=20110

They are there for you by phone and email (http://www.wow-europe.com/en/support/technical.html), and you can access the full support site below – which also includes general assistance on in-game topics and new content.

http://eu.blizzard.com/support/index.xml?gameId=11&locale=en