downloading updated tools to 20%, Update Time

#1 - April 27, 2011, 9:19 p.m.
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Ok guys whats up with patch 4.1 it says downloading updated tools right gets to 20% then it says update timeout, i call blizz, i turn off my firewall, reinstall wow, made space in my pc, and check my connection that its allowing wow. I done everything they told me nothing at all works :'(. My best freind is having the same dam problem....so is the problem with blizz or something or is it with my pc, PLZ PLZ PLZ if anyone have any idea help.
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#2 - April 27, 2011, 9:22 p.m.
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Hi Ðarkhealz,

Can you boot into a Selective Startup (http://us.blizzard.com/support/article/backgroundapps), and list the running processes and services?

Hit the Windows key + R, and type:
msinfo32
Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments
Click on Running Tasks
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Then Paste everything into a reply.

Then click on Services
Click on one item on the right side
Click on Edit, and then Select All (Or hit Ctrl-A)
Click on Edit, and the Copy (Or hit Ctrl-C)

Paste everything into the post, highlight everything, and hit the "pre" button (It says "Code Blocks" when you hover your mouse over it).
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#8 - April 27, 2011, 11:30 p.m.
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avgchsva.exe Not Available 352 8 Not Available Not Available 4/27/2011 4:53 PM Not Available Not Available Not Available
avgcsrva.exe Not Available 792 8 Not Available Not Available 4/27/2011 4:59 PM Not Available Not Available Not Available
avgemca.exe Not Available 2080 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgidsagent.exe Not Available 2596 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgnsa.exe Not Available 2060 8 Not Available Not Available 4/27/2011 4:54 PM Not Available Not Available Not Available
avgrsa.exe Not Available 3060 8 Not Available Not Available 4/27/2011 4:59 PM Not Available Not Available Not Available
avgwdsvc.exe Not Available 1708 8 Not Available Not Available 4/27/2011 4:53 PM Not Available Not Available Not Available

AVG Security Toolbar Service AVG Security Toolbar Service Stopped Manual Own Process c:\program files (x86)\avg\avg10\toolbar\toolbarbroker.exe Normal LocalSystem 0
AVG WatchDog avgwd Running Auto Own Process "c:\program files (x86)\avg\avg10\avgwdsvc.exe" Normal LocalSystem 0
AVGIDSAgent AVGIDSAgent Running Auto Own Process "c:\program files (x86)\avg\avg10\identity protection\agent\bin\avgidsagent.exe" Normal LocalSystem 0

Can you uninstall AVG temporarily with AVG's removal tool? Once WoW is patched up, I would reinstall AVG:

http://www.avg.com/ww-en/download-tools
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#9 - April 27, 2011, 11:32 p.m.
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Orestas, in your case, I would temporarily remove McAfee, and reinstall McAfee once WoW is patched up:

http://service.mcafee.com/FAQDocument.aspx?id=TS100507
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#14 - April 28, 2011, 12:28 a.m.
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What's the make and model of your router and modem, Ðarkhealz?
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#17 - April 28, 2011, 12:36 a.m.
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What's the model number? http://kb.netgear.com/app/answers/detail/a_id/10727
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#19 - April 28, 2011, 12:54 a.m.
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I would make sure ports 3724, 1119, and 6881-6999 are being forwarded to your computer's current IP address:

http://portforward.com/english/routers/port_forwarding/Linksys/WRT54G/World_of_Warcraft_Downloader.htm
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#21 - April 28, 2011, 1:02 a.m.
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Every solution I've offered has worked with many players, but it all depends on your particular circumstances. Can you post some more info about your connection and network?
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