#1 - March 11, 2011, 6:27 a.m.
So I ask, how can he get his account back? He has allready contacted customer support several times so I thought I would ask here for him.
Account and Payment department - those are capable of answering the questions you wish to ask, explain your situation to them.
The Customer Support Forum Representatives can't deal with matters regarding Bans or Payment issues on the forums for obvious reasons.
Account and Payment Support
http://eu.blizzard.com/support/article/23210
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[Guide] How to call Blizzard
http://eu.battle.net/wow/en/forum/topic/900641450
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Webform
http://eu.blizzard.com/support/webform.xml
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