#4 - March 10, 2011, 10:53 a.m.
I appreciate your frustration Minjua and understand that you feel that nothing is being done to curb the number of bots currently plaguing the Battlegrounds.
However rest assured that this is not the case at all and we do indeed investigate and take the appropriate actions against players abusing the system.
As well as using the "Report AFK" tool, you are also welcome to report any player you feel is "botting" to us via the in-game petition system and we will look into the matter further.
We really appreciate the feedback about all aspects of the game and if you wish to discuss ways to improve the systems we have in place then you are welcome to do it in the relevant sections of the forum. :)
More information about how the feedback system works can be found in this US blue post from Nethaera which you are very welcome to read through. :)
http://us.battle.net/wow/en/forum/topic/2016274470#17