help me blues

#1 - March 8, 2011, 4:13 p.m.
Blizzard Post
i have a problem i was in the blasted lands doing the quest you get from the mage for the amulet as i went to get to the final amulet that you ask the murloc for my character froze then my screen went blanck and flashed on and off i turned off and tried to get on again but now it is just blank and flashing i need a blue to tell me or help me fix this
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Customer Service
#7 - March 9, 2011, 1:52 p.m.
Blizzard Post
Hi,

Could you tell me more about your graphic card and drivers please.

You can find the following information by using the DXdiag tool.

1) Click on the Start button, then select the Run option
2) Type dxdiag into the run box
3) You may get a message from the program about your drivers, this is fine just allow it.
4) Once the program has loaded and it has gathered your information locate the tab named Display or Screen
5) Locate the sections marked Name, Manufacturer and Chiptype in the in Device section, then, DDI Version, Version and Date in Drivers.