#1 - Feb. 23, 2011, 5:39 a.m.
02/22/2011 9:39 PMPosted by TodanI will admit I do not have the facts on how everything in the process works, but could something possibly be done to weed out frivolous petitions or prioritize ones that are actual game issues that the GM's are hired to handle?
If you have a bugged quest that cant be completed, you can wait 24 or 48 hours. Days!
Ive been a satisfied complainer for any keylogger/account stealer misery. But Ive been mad as hell for glitches in game that required gm help and were never responded to.
The blue response is, as last resort, to call their toll free number LOL. Plan to spend roughly 4 hours and use up ALL of your cell phone free minutes.
02/22/2011 10:40 PMPosted by BriteheartI did indeed need a gm to get out of that repeated disconnect mess, but Im still angry the gm tried to blame my computer and my own knowledge instead of recognising that the character had edged into a phase they couldnt be in.
BTW, the Blizz response to this thread is full of boiler plate, which drives most of us up the wall. Please, just be human and respond.
02/22/2011 10:48 PMPosted by Darkmagishinsince december i have not spoke to a single gm in months. every time i fill out a ticket it is answered the instant i log off (even logging between characters)
02/22/2011 10:53 PMPosted by KaidielI'm happy that GM petition times aren't in the multiple-day range anymore, but they're still higher than I'd like. Just because the wait isn't insanely long doesn't mean that 14 hour response times have become ideal.