Remove 90 day transfer cooldown

#1 - April 20, 2020, 7:33 p.m.
Blizzard Post

So I took a free transfer off Incendius like everyone else and now the server I transferred to is locked and has queue times /guffaw. I am stuck on a server that became just as bad as the last one and I can’t pay for a transfer until 90 days because the free one counts as a normal character transfer service. Please remove 90 day transfer cd so people can actually play the game they are paying for.

p.s. I am only posting because the GM who answered my ticket told me to do so please keep this thread alive so the devs fix this issue. They have no problem taking our money, why make us wait 90 days for them to do it again ?

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Community Manager
#21 - April 21, 2020, 4:35 p.m.
Blizzard Post

Hello.

I’d just like to reiterate that Free Character Moves do not cause a cooldown on the Paid Character Transfer service.

I apologize for any confusion caused by imprecise communication about that. We looked into this case and we have a lot of certainty that the cooldown is working properly for players who have used a Paid Character Transfer in the last 90 days.