I know he more then likely didn’t word it right but…It honestly sounds like they only take analysis data into consideration and not their player base…
Which would actually explained a ton about the sate of the current game, class design, and how poor of a state BFA launched…
That Q&A was hard to watch 
Edit: Well this thread blew up. Also dev response. Thank you 
Edit2: my response to the blue post:
First of all, thank you for taking the time to respond.
My main reason for Posting this was that about a month ago. Blizzard did admit to not having good communication and promised to fix that.
A month rolls around and if anything, its gotten worse not better. Preach even made a video about it just today.
It’s not about what you say or even how you say it. Its about acting on the words you do say.
I say this with tremendous respect but your communication for BFA has been and still is outright horrible.
The community wants to talk to you and engaged with you. We don’t hate you, we hate the lack of… anything that we have seen from not just the top brass but as blizzard as a whole.
We need solid communication again, not only does that help put out fire before they even start. It also shows the community you do actually are reading and addressing issues.
Its not about always having the right answer, its always been about showing us our time and money as well spent.
Example: Removing the Suriken storm passive. Not a word was ever spoken about it. Just, poof gone. The community should be left in the dark about this stuff.
We just want solid communication again Its the blizzard we love, we want you back
