Transfer Aborted:Instance not found.

#1 - March 15, 2016, 4:09 p.m.

Hello. I'm writing here so maybe i will get some help. I'm getting this weird message Transfer Aborted:Instance not Found sometimes when i am accepting any pvp related join. Its happening a few times everyday. My internet connection is stable I've got Fiber Connection. My ISP is T-home Hungary. I don't know what is wrong. I'm posting here a Looking Glass so maybe you can help me how to fix it. Already tried to fix it with turning off the Optimize Network For Speed, it didn't help.I'm using two routers. The first is a router/modem provided by my ISP, the second is a Tenda N300 Router which is in static routing. Sort of a switch, but not exactly. Problem still persists. :
TRACEROUTE:
traceroute to 188.36.210.129 (188.36.210.129), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.416 ms 0.593 ms 0.766 ms
2 * * *
3 prs-b8-link.telia.net (62.115.46.153) 0.447 ms 0.461 ms 0.462 ms
4 prs-bb3-link.telia.net (213.155.131.0) 1.252 ms 1.536 ms 1.825 ms
5 prs-b7-link.telia.net (213.155.132.193) 1.115 ms 1.126 ms 1.133 ms
6 dtag-ic-317383-prs-b5.c.telia.net (213.248.96.210) 3.604 ms 2.638 ms 2.696 ms
7 217.239.46.2 (217.239.46.2) 36.220 ms 36.230 ms 36.230 ms
8 193.159.167.26 (193.159.167.26) 29.353 ms 29.372 ms 29.387 ms
9 81.183.1.115 (81.183.1.115) 32.944 ms 32.966 ms 32.948 ms
10 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 35.242 ms 34.913 ms 34.917 ms
11 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 34.734 ms 34.743 ms 34.620 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/03/2016 16:08:25 UTC
--------------------

TRACEROUTE:
traceroute to 188.36.210.129 (188.36.210.129), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.413 ms 0.587 ms 0.804 ms
2 * * *
3 prs-b8-link.telia.net (62.115.46.153) 0.427 ms 0.447 ms 0.453 ms
4 prs-bb3-link.telia.net (213.155.131.0) 1.350 ms 1.459 ms 1.554 ms
5 prs-b7-link.telia.net (213.155.132.193) 1.206 ms 1.218 ms 1.227 ms
6 dtag-ic-317383-prs-b5.c.telia.net (213.248.96.210) 5.324 ms 4.458 ms 4.408 ms
7 217.239.46.2 (217.239.46.2) 30.100 ms 30.107 ms 30.111 ms
8 193.159.167.26 (193.159.167.26) 29.517 ms 29.502 ms 29.503 ms
9 81.183.1.115 (81.183.1.115) 32.955 ms 32.965 ms 32.936 ms
10 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 34.849 ms 34.896 ms 34.940 ms
11 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 34.676 ms 34.670 ms 34.759 ms
12 * * *
13 * * *
14 * * *
15 * * *

15/03/2016 16:08:25 UTC
--------------------

TRACEROUTE:
traceroute to 188.36.210.129 (188.36.210.129), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.356 ms 0.364 ms 0.438 ms
2 * * *
3 adm-b5-link.telia.net (62.115.46.185) 0.520 ms 0.530 ms 0.538 ms
4 vodafone-ic-309705-ldn-b3.c.telia.net (62.115.41.110) 0.590 ms 0.599 ms 0.599 ms
5 217.239.46.6 (217.239.46.6) 25.132 ms 25.169 ms 25.169 ms
6 193.159.164.78 (193.159.164.78) 28.896 ms 28.689 ms 28.680 ms
7 81.183.1.125 (81.183.1.125) 28.258 ms 28.266 ms 28.257 ms
8 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 30.301 ms 30.362 ms 30.448 ms
9 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 30.081 ms 30.153 ms 30.167 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

15/03/2016 16:08:25 UTC
--------------------

PING:
PING 188.36.210.129 (188.36.210.129) 56(84) bytes of data.

--- 188.36.210.129 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 5007ms

15/03/2016 16:08:25 UTC
--------------------

PING:
PING 188.36.210.129 (188.36.210.129) 56(84) bytes of data.

--- 188.36.210.129 ping statistics ---

15/03/2016 16:08:25 UTC
--------------------

PING:
PING 188.36.210.129 (188.36.210.129) 56(84) bytes of data.

--- 188.36.210.129 ping statistics ---

15/03/2016 16:08:27 UTC
--------------------

TRACEROUTE:
traceroute to 188.36.210.129 (188.36.210.129), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.382 ms 0.406 ms 0.774 ms
2 * * *
3 adm-b5-link.telia.net (62.115.46.185) 1.290 ms 1.311 ms 1.315 ms
4 vodafone-ic-309705-ldn-b3.c.telia.net (62.115.41.110) 0.589 ms 0.628 ms 0.628 ms
5 217.239.46.6 (217.239.46.6) 27.523 ms 27.538 ms 27.546 ms
6 193.159.164.78 (193.159.164.78) 28.187 ms 28.203 ms 28.199 ms
7 81.183.1.125 (81.183.1.125) 28.254 ms 28.264 ms 28.269 ms
8 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 31.611 ms 31.617 ms 31.651 ms
9 Te0-0-0-0.er0-jaszbereny.net.telekom.hu (84.1.83.211) 31.330 ms 30.081 ms 30.086 ms
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

15/03/2016 16:08:30 UTC
--------------------

PING:
PING 188.36.210.129 (188.36.210.129) 56(84) bytes of data.

--- 188.36.210.129 ping statistics ---

15/03/2016 16:08:30 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.7 0.4 0.2 0.8 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. adm-b5-link.telia.net 0.0% 10 0.6 0.7 0.5 1.2 0.2
4. vodafone-ic-309705-ldn-b3.c.telia.net 0.0% 10 0.6 0.6 0.5 0.7 0.0
5. 217.239.46.6 0.0% 10 24.6 26.6 23.4 30.1 2.0
6. 193.159.164.78 0.0% 10 28.3 28.3 28.2 28.7 0.1
7. 81.183.1.125 0.0% 10 28.3 29.9 28.2 44.3 5.0
8. Te0-0-0-0.er0-jaszbereny.net.telekom.hu 0.0% 10 30.8 30.6 30.5 30.8 0.1

15/03/2016 16:08:25 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.5 0.4 0.6 0.1
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. prs-b8-link.telia.net 0.0% 10 0.4 0.6 0.4 2.5 0.7
4. prs-bb3-link.telia.net 0.0% 10 1.0 1.2 1.0 1.5 0.1
5. prs-b7-link.telia.net 0.0% 10 1.1 1.2 1.1 1.3 0.1
6. dtag-ic-317383-prs-b5.c.telia.net 0.0% 10 4.6 3.0 1.6 4.6 1.2
7. 217.239.46.2 0.0% 10 31.3 33.6 30.9 37.5 2.2
8. 193.159.167.26 0.0% 10 29.4 29.4 29.4 29.4 0.0

15/03/2016 16:08:25 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.5 0.4 0.5 0.0
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. prs-b8-link.telia.net 0.0% 10 1.3 1.0 0.4 2.5 0.7
4. prs-bb3-link.telia.net 0.0% 10 1.1 1.2 1.1 1.4 0.1
5. prs-b7-link.telia.net 0.0% 10 1.1 1.8 1.1 7.8 2.1
6. dtag-ic-317383-prs-b5.c.telia.net 0.0% 10 2.0 3.2 1.7 5.3 1.2
7. 217.239.46.2 0.0% 10 32.7 33.8 30.7 37.6 2.2
8. 193.159.167.26 0.0% 10 29.4 31.4 29.4 48.9 6.2

15/03/2016 16:08:25 UTC
--------------------

MTR:
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.4 0.5 0.3 1.2 0.3
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. adm-b5-link.telia.net 0.0% 10 1.7 0.7 0.5 1.7 0.3
4. vodafone-ic-309705-ldn-b3.c.telia.net 0.0% 10 0.5 4.3 0.5 36.4 11.3
5. 217.239.46.6 0.0% 10 26.6 27.8 24.3 30.9 2.0
6. 193.159.164.78 0.0% 10 28.3 28.3 28.2 28.5 0.1
7. 81.183.1.125 0.0% 10 28.3 28.3 28.3 28.8 0.2

15/03/2016 16:08:27 UTC
--------------------

Thraugkon

#3 - April 13, 2016, 1:16 p.m.

Hey!

Can you make sure that you have no proxy services running and have wiped the game UI: battle.net/support/article/resetting-the-world-of-warcraft-user-interface

The looking Glass report shows nothing that stands out too much. Could you tell me:
What troubleshooting steps have you taken? :
Details of issue : (i.e. what happens when the error occurs)
When does the issue occur? : (i.e. during the day, evening, etc.)
City and country :
Connection type : (i.e. wired, wireless)

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Thraugkon

#5 - April 19, 2016, 3:49 p.m.

I have had a look over this and cannot see anything untoward going on here.

Can I get a DXDiag and MSInfo from you, these would need to be hosted on a site such as Pastebin and links given on the forum:

battle.net/support/article/obtaining-system-files

---------------------------------------------------------------------------------------
Only here for a while so let me know how I am getting on!
https://www.surveymonkey.co.uk/r/Thraugkon