#1 - Nov. 15, 2017, 6:34 p.m.
For players in these regions, Blizzard Balance will be unavailable during the brief update process, but purchases can be made using other payment methods. Any purchases made during this period will be processed in local currency.
For World of Warcraft® subscribers, the recurring subscription will continue to be charged in USD for the next 12 months. If there’s any interruption to your subscription, however—including an expired card, changes in payment methods, or account cancellations—any new subscriptions will be charged in your local currency.
We want to make as many of our players as possible feel at home in the Blizzard ecosystem, and make managing your account with us easier. By switching from USD to local currency, we’re expanding the types of payment we accept and helping some of you avoid paying transaction fees charged by financial institutions.
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FAQ
When are you switching to local currency in Canada, Japan, and New Zealand?
These changes will begin to roll out in these regions within the next 24 hours.
What products will be affected by these changes?
The conversion to local currencies will affect all product pricing across Blizzard Battle.net® as well as all in-game shops and any stored Blizzard Balance. Any existing recurring World of Warcraft® subscriptions will continue to use USD. However, any new or renewed subscriptions and pre-paid Game Time cards will be offered in local currency.
What happens to my stored Blizzard Balance?
On the date that we make the switch in your regions, your stored Blizzard Balance will convert over to local currency.
What rate Is Blizzard using to convert USD to my local currency?
We will use the conversion rate provided by one of the major exchanges on the day we make the transition.
Why did you decide to switch from USD to local currency in my region?
This is an important step for growing our service globally, making it easier for our players around the world to shop and manage their accounts with us. Some of our customers will be able to avoid paying unnecessary transaction fees charged by banks and financial institutions We’re also able to accommodate more payment methods, adding ones we previously couldn’t offer because they have restrictions on transacting in USD.
What currencies does Blizzard Battle.net support?
Currently, Blizzard Battle.net supports the following currencies: USD, EUR, GBP, RUB, CNY, KRW, TWD, ARS, CLP, BRL, MXN, AUD. We will soon introduce support for JPY, CAD, and NZD.
Blizzard Battle.net is still using USD in my region. When will you switch to my local currency?
We’ll continually evaluate which new currencies to bring to Blizzard Battle.net, and we’ll update our players accordingly.
What if my Blizzard Battle.net account is registered in the wrong country and I want to switch to my local region and currency?
For help switching the region on your Blizzard Battle.net account, please go to: https://battle.net/support/article/7656