Still having problems with PTR

#1 - Dec. 13, 2023, 8:35 p.m.

What is going on with the PTR. First the realms were unstable. Couldn’t log in or do anything other than walking around Valdraken. Previous to the last update I even got into the follower dungeon. Now, if I can get past a loading screen again it is even worse. Freezes up on occasion and disconnects. I deleted my characters, copied new ones to various realms. I ran the repair tool. After the repair tool came up okay I managed to use a flight point then my character just stayed mounted. Are we supposed to be able to use this PTR at this time? My latency shows totally normal but it acts just like your about to get disconnected.

What are we supposed to do?

Zorbrix

Game Producer

#27 - Dec. 19, 2023, 2:54 a.m.

Good evening,

We’re aware of the recent stability issues impacting the 10.2.5 PTR and hope to have them resolved tomorrow. Apologies for the inconvenience, we know this has gotten in the way of your testing. I’ll post an update here once things are looking more stable.

Zorbrix

Game Producer

#33 - Dec. 20, 2023, 2:41 a.m.

We have deployed a new client build and some server hotfixes to the 10.2.5 PTR which looks to have resolved the login issues and character copy problems that have gotten in the way of PTR testing. Thanks for being patient while we resolved these nasty bugs!