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WoW crashes at retrieving character list.

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Juellz
#0 - July 24, 2010, 10:44 p.m.
Blizzard Post
I recently logged on today to realized I had been hacked. To top it off, I cannot even log into my character without WoW crashing at retrieving character list.

I have already ran repair.exe, deleted my WTF and Interface folders, and did a malware/spyware check with various programs. So I am now out of ideas.

Any help?
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Mikepl
#1 - July 24, 2010, 10:49 p.m.
Blizzard Post
Juellz,

Do a full uninstall and reinstall of the game as well. After uninstalling Wow, clear out your temp folders
    C:\Windows\Temp
    C:\Documents and Settings\<YourName>\Local Settings\Temp
(Delete all files in these folders that you are able to. Some files may be used by other programs and not able to be deleted.)

Also, delete the following folders if they exist:
    C:\Program Files\Common Files\Blizzard Entertainment
    C:\Users\Public\Public Documents\Blizzard Entertainment\World of Warcraft\
Then reinstall Wow.
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Mikepl
#3 - July 27, 2010, 3:43 p.m.
Blizzard Post
Juellz,

Hopefully that resolved the issue. Go ahead and create a new thread if you have any further issues.