Purpose of feedback/questions?

#1 - July 3, 2016, 1:49 p.m.
Blizzard Post
This thread is meant for blizzard.

What is the point of asking questions and giving feedback when you never hear any answers or anything from you? Asked several questions on twitter and on the forums but never hearing anything. Is this what you call listening? If you're listening, shouldn't you answer as well then?

I've made questions to Legion Q&A but didn't get my hopes up to get my questions answered. And it became reality, not a single one answered. So what is the point? You really shouldn't expect to get your particular question answered in a Q&A i guess. But for several questions to be ignored?

Fine, I'm done showing interest with questions and giving feedback on what i think is good and bad. You still ignore it anyways. One example of your ignorance is the choice you did with the pvp in legion. Heard it was 90% negative response from the community regarding the earning of pvp gear in legion. Yeh?You still implement it and won't re-evaluate it.
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Community Manager
#5 - July 4, 2016, 1:52 p.m.
Blizzard Post
There was a similar thread about this on the US forums, which Brian Holinka took the time to reply to. I'll quote his reply here:

Hi, this is Brian Holinka and our good folks on the community team asked if I could help address some of your concerns. I understand that it's frustrating when you feel your question didn't get addressed. Unfortunately, despite our best efforts, we weren't able to address every question that was sent our way. But, we did answer over 25 questions that were submitted on the forum and over twitter. I know people feel like we were repeating information at times, but keep in mind, all of these questions were submitted to us. Someone out there did not know the answer and asked. While many community members are in tune with everything going on in the Legion Beta, a lot of other people are not.

I'll do my best to answer the questions below that you felt were very important but we didn't get to.


  • Why have there been almost no Blue responses on the beta PVP forum? PVE players get issues responded to promptly, but the PVP players have given massive amounts of feedback and it has all been ignored.

  • I think it's fair to say we haven't been as active on the PvP beta forums as many people there would have liked. We certainly visited the forums quite a bit, reading the forums as a part of our feedback process. We frequently used information there in our internal discussions and adjusted a number of honor talents as direct result. But it's true that we didn't post there that often. We'll discuss with community how we can better manage that experience for you. We just got really focused on making the game.


  • Why has PVP tuning been so slow? PVE tuning showed rapid changes, but with only two months left to go issues like melee classes having 100% uptime on ranged have no even begun to be addressed.

  • There are a few reasons it feels like PvP tuning has been slow. The primary reason is bad communication on our part. We've made PvP specific adjustments to over 80 spells and adjusted the PvP templates on every spec. But we haven't kept everyone up to date on what's been changing. We should have done a better job. The second reason is that our PvP systems are new in Legion. As an example, our PvP stat template system wasn't properly granting the extra stats casters get from their weapon. Unfortunately, this is part of the game development process. Things aren't always working as expected in Beta. Regardless, communication was our primary failing here and we will do better.

    With respect to melee mobility specifically, we did discuss that at 1:10 in the interview.


  • What will be done about rating deflation in rated PVP? Due to dwindling player number players who previously had 2600+ ratings are now fighting over 2100, the loss of players is heavily deflating rating which is tied to how likely good gear is to drop and Blizzard has done nothing.

  • There is a tradeoff to using fixed ratings for rewards and one of them is that each season ratings are different. We have always seen this across regions. For example, Korea and Taiwan are far smaller than North America and Europe. Achieving high ratings in some brackets there is extremely difficult. For titles like Gladiator, we always use percentages to ensure the prestige of the reward remains the same. But the primary purpose of the rating gated rewards like the Elite gear set is to give players immediate rewards for hitting specific rating milestones. The upside of this system is you can get the rewards immediately, which feels great. The downside is that sometimes those rewards are harder to get. We think it's an acceptable tradeoff.

    Looking at the current season data and comparing it with the past two seasons, I don't see the drop off in rating you're talking about. Perhaps some brackets have fallen 50-100 points, but by no means has anything fallen 500 points. That's just not accurate.


  • Why are completely unrelated spells on the same diminishing returns category? Cyclone and dragon's breath are both under the fear category.

  • Before the Diminishing Return (DR) system was introduced into WoW, "stunlocking" was a common phenomenon. DR prevented "stunlocking" but it feels crappy to use ability only to see "immune." DR categories were added so a class can use their different crowd control spells to full effect at least once but repeated application would not result in "stunlock."

    Over time the number of categories increased to 12 which we consider an unacceptable number. In Warlords, it was reduced to 5 categories: Root, Silence, Stun, Disorient and Incapacitate. Roots, Stuns and Silences are fairly easy to recognize as their behavior is generally the same across all spells. There are a number of spells in the game that remove player control but break on some degree of damage. We did not want all of these spells on a single DR category. For example, Fear, Cyclone and Dragon's Breath are on the Disorient category while Polymorph, Sap and Freezing Trap are on the Incapacitate category. It is not necessary that all of the spells on each DR category are thematically or functionally the same. We primarily placed these spells in their respective categories for gameplay reasons. In some cases it is meant to allow a class to use all of their spells without overlapping DR categories. In other cases, it is meant to disrupt synergies between classes that can chain to much crowd control together. In the case of Dragon's Breath, Mages have Polymorph which is an Incapacitate. Dragon's Breath is a Disorient so that you can cast those two spells one after the other and get their full effect.

    We're satisfied with the current assignment of crowd control spells to their respective DR categories, but please let us know if you have any feedback about them.


  • Why has all stat customisation been stripped from PVP? Players can no longer choose anything about their character's stats.

  • If you'd like to see my answer to this question, it was addressed at 42:50 in the twitch interview. The short answer is that some stat combinations are problematic for PvP gameplay and we'd like to be able to reign them in. We also feel like Honor Talents can fill the customization gap that has been lost. But we're also open to introducing Honor talents in the future that offer some stat customization. Let us know how you feel about that idea.


  • Why did you break your promise regarding instanced PVP having a flat power level for everyone? We were told that high rated players wouldn't have a gear advantage over lower rated players, but you've since backtracked and all you've done is remove the ability to customise and left in the gear imbalance.

  • I apologize if there was some confusion, but I did not make any such promise. I just rewatched the interview where I first discussed the PvP templates with Bajheera during the third NA qualifier cup last year. During that interview, I laid out the system as it is today in Legion including that higher ilevel gear would offer more power and that higher rated players would receive higher ilevel gear. I'm sorry if that message got lost along the way, but I certainly have never misrepresented how the system would work.

    Here is that interview for reference: https://youtu.be/zhj3bJofjE4?t=436


  • Why won't PVP templates be active in world PVP? If imbalances are fixed via those templates as you plan, what is the reasoning behind deliberately unbalanced individual interactions in world PVP?

  • I discussed our reasoning behind why PvP templates do not activate in the world at 40:55. In short, the two reasons were that they would provide a significant power increase for ungeared players and we'd like there to be a place in World of Warcraft where balance is far less structured.

    I hope this helps fill in some gaps left by the interview. We tried to answer some questions that weren't really favorable to us like "why aren't you making new battlegrounds?" and "why is all the gear coming from strongboxes?" Many consider the directions where heading on those issues controversial so we wanted to explain our reasoning.

    Thanks again for your passion for World of Warcraft and PvP.


    In regards to this point:

    03/07/2016 14:49Posted by Tharelion
    One example of your ignorance is the choice you did with the pvp in legion. Heard it was 90% negative response from the community regarding the earning of pvp gear in legion. Yeh?You still implement it and won't re-evaluate it.


    This was actually the topic of discussion at around 00:26:25 in the Q&A where Holinka went over the intentions and thinking behind the gearing changes coming in Legion PvP.