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Regional FlagNew Blizzard storeSource
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Sosen
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#1 - 2013/11/30 06:10:00 PM
Is it bugged? I tried buying a gift version of wow to my girlfriend but i click "Pay now" and it just keeps loading..it's been loading for 5 mins now?

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Support Forum Agent
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#5 - 2013/11/30 06:28:00 PM
Is it bugged? I tried buying a gift version of wow to my girlfriend but i click "Pay now" and it just keeps loading..it's been loading for 5 mins now?


This could be a couple things, Sosen.

First, I'd recommend visiting your Billing Profile and perhaps pruning a bit. The card you currently have marked as primary expired in 2010.

Next, the new store apparently isn't playing nicely with some browsers. I'd first try clearing your cookies and cache - and perhaps trying a different browser. So far, IE and Safari seem to be having the fewest issues with this. Some have even reported good results by using the browser on their cell phone.

I would fix up your Billing Profile, first, however.

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Support Forum Agent
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#7 - 2013/11/30 06:31:00 PM
is the the new Blizzard store button in game?


Still in testing on the PTR