#20 - Sept. 5, 2013, 7:59 p.m.
Is there anything I can help you with, Neekras because you are coming perilously close to trolling.
Your petition was addressed, you spoke to a Game Master, I've answered your question here.
Our Game Masters work very hard to get to everyone as quickly as possible. We do prioritize certain issues, hence why your petition was answered in roughly half the time other outstanding issues are currently waiting.
I'll return to my original recommendation - suggest to your friend that they protect their an account with an authenticator and this entire situation might have been completely avoided :)