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Regional FlagBlizzard, what the (Show MVP Posts)Source
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Phoenixius
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#1 - 2013/04/01 12:26:00 PM
So, recently I returned to WoW. Aaand I found out my account had been stolen (last summer my lap top had been stolen and, ofc, it had autologs on my e-mails and every data in it, so the person, who stole it, probably sold my wow acc to some douche kid). Everything was okay, the support guys helped me out AND I got it back since I provided the cdkeys and passport copy and everything else. Today. Today I cant log in. Why? BECAUSE SOMEONE <snip> RESET A PASSWORD ON MY ACC and when I finally got in, the douchebag had even wrote some support tickets and, as I see this now, clueless support guys wanna help him out to recover MY ACCOUNT.
So, with WHO must I speak to finally end this <snip> so Ill nevar have to worry about loosing something THAT I PAYED MY MOUNEY for?
Im pissed. yes. sorry.

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Customer Service
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#11 - 2013/04/01 01:22:00 PM
Hey Phoenixius,
The posts above are correct, you should contact our support team and they will be able to assist you in recovering your account. you should also take a look at our sticky ►► Account Hacked/Stolen? CLICK HERE! ◄◄ for what exactly to do and tips to secure your account.

Also please avoid swearing (even masked) in your titles and posts.

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Customer Service
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#21 - 2013/04/01 02:25:00 PM
Mistakes happen, Phoenixius was upset and has apologised for his language so lets leave it at that.