Help
Regional FlagError #2Source
avatar
Velikiy
Target Source
#1 - 2012/12/11 09:04:00 AM
Got booted from Velen server just now and that is the message I got trying to re-log.
Never seen it before- what gives?

avatar
Support Forum Agent
Target Source
#4 - 2012/12/26 10:58:00 PM
Qirayha

I had your authenticator and account reset from our end. Try again and let me know what happens.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

avatar
Support Forum Agent
Target Source
#10 - 2012/12/27 12:03:00 AM
Qirayha

McAfee could be interfering. If you are willing to try, I would uninstall it temporarily. To uninstall McAfee properly, you'll want to use the McAfee removal tool.

Download and run MCPR.exe

1. Download the removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. Click Save and save the file to a folder on your computer.
3. Navigate to the folder where the file was saved.
4. Make sure all McAfee windows are closed.
5. Double-click MCPR.exe to run the removal tool.

NOTE: Windows Vista and 7 users must right-click MCPR.exe and select Run as Administrator.

6. Restart your computer after receiving the message CleanUp Successful.
Your McAfee product will not be fully removed until the system is restarted.

Let me know what happens
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information