Why Does Blizzard Have So Little Contact

#1 - Dec. 15, 2012, 10:13 p.m.
Blizzard Post
Hi.

I have been wondering this for quite a while, why does blizzard have so little contact with the community?

Do you have contempt for the community here, so you choose not to communicate as much as you have to? I noticed sometimes when you do choose to communicate, sometimes its through other outlets like twitter or reddit or elsewhere.

Another reason that comes to mind is, sometimes when i did see you talking here on the forums, some people twist their words. If it's a current hot button issue, if a blizz rep doesn't post exactly what people want to hear, they get even madder.
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Community Manager
#19 - Dec. 15, 2012, 10:42 p.m.
Blizzard Post
The 'other' outlets as you call them such as but not limited to Twitter and Reddit are very much part of the community. This thread Fansites & Other Resources - Updated Dec 5 by Zarhym illuminates just how vast and far reaching this community gets. Best of all? You are already a part of it.

The forums are part of a much larger community. We reach out to the community as much as we can as time permits wherever they may be.

Recent examples:

5.1 and Beyond: Developer Q & As
http://us.battle.net/wow/en/blog/8091053/51_and_Beyond_Developer_Q__As-12_10_2012

World of Warcraft Customer Support Q&A
http://us.battle.net/wow/en/blog/8134379/World_of_Warcraft_Customer_Support_QA-12_13_2012
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Community Manager
#22 - Dec. 15, 2012, 10:53 p.m.
Blizzard Post
12/15/2012 02:49 PMPosted by Skyelen
Eh, I still believe it's because we're jerks.

Not true. I less than three all of you.
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Community Manager
#67 - Dec. 16, 2012, 3:13 a.m.
Blizzard Post
12/15/2012 06:06 PMPosted by Draug

Not true. I less than three all of you.


If that was true then you would totally come and hang out with us in game.


My identity in-game must remain as a secret to everyone. Or, the Gnomes-In-Black will be coming to take me away.