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Regional FlagBlizzard Launcher'sSource
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Kerex
Target Source
#1 - 2012/12/12 08:10:00 PM
Hey guys, I opened up WoW only to have it do a launcher update. At this point in time, it is stuck 2/3's of the way across and not making any progress. I have tried restarting my computer to fix this but the problem is persisting. Any idea of what I can do to fix this?

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Jurannok
Support Forum Agent
Target Source
#5 - 2012/12/12 09:11:00 PM
Kerex,

Lets try resetting the launcher game files.

  • Close any Blizzard programs (Agent, game launcher, and game installer).
  • Configure Windows to Show Hidden Files and Folders.
  • Navigate to the Battle.net folder:
  • Windows XP: C:\Documents and Settings\All Users\Application Data\
  • Windows Vista/7: C:\ProgramData\
  • Right click the Battle.net folder.
  • Click Delete.
  • Relaunch the game.

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    Jurannok
    Support Forum Agent
    Target Source
    #9 - 2012/12/12 09:25:00 PM
    Kerex,

    It doesn't. World of Warcraft is actually a collection of programs, not a single one. Deleting that folder removed the program that was doing the update. You then download a new copy of the program that wasn't stuck. It started over.