WoW Customer Support Q&A Transcript

This CoveritLive chat features a panel of some of our most veteran customer support representatives, who always seek to clarify support policies and procedures, help players to better understand the philosophies that shape how we assist them, and show a bit of the personality behind those GM tags.

While this chat was focused on customer support for World of Warcraft, our panelists were equipped to field some questions about Diablo III and StarCraft II support policies as well.

Read the full event transcript.

Related Resources:

• Customer Support Knowledge Center
• CS Social Media Channels
  • Blizzard YouTube Tutorials
  • NA Blizzard CS Twitter
  • NA WoW CS Forum
  • Blizzard CS Facebook

It'll be at 11am here in Australia, so I'll be at work unfortunately.

Anyone who knows how CoveritLive works know if the chat will be available for reading once it's over or do you have to attend to see anything?

CoveritLive automatically stores the conversation and provides a "Replay" button for anyone who missed out on any portion of the live event. :)

I am excite.