#1 - 2012/12/05 09:37:00 PMI tried logging into WoW using my new laptop a few days ago and I was locked out of my account "Due to suspicious activity."
Well after I sent some emails explaining that it was just myself logging into my own account from a different computer I managed to get access to my account using the hacked account recovery page and resetting my password.
I was happy with that but the trouble is that when I was trying to explain to WoW what was happening (before I got access myself) I had tried to prove my identity by giving them what I thought was my old number that I had saved on my account for SMS account recovery but I mistakenly gave them the wrong number (which I discovered after I was able to log in again.)
I then emailed them explaining the mistake and I told them that I no longer used that number and therefore couldn't use SMS recovery and I'd like to add my new number to my account which was fine until I was advised that I'd need photographic I.D to prove my identity before they could allow me to change my number...
I don't have photographic I.D and I won't be able to get any until after Christmas, I tried explaining that to the help team but they have not got back to me on that subject-do you think I'll be locked out of my account again pretty soon unless I can provide photograpic I.D?
I certainly hope not as I've paid for game time until January of next year and I would not be too happy to think that a game I've invested so much money in on expansions, shop pets, shop mounts and game time was inaccessible to me!