#1 - Nov. 20, 2012, 8:23 p.m.
Today I get a letter in the mail from FedEx. It's a bill for the shipping. I paid you to ship it. I've paid you to ship things many, MANY times. But for some reason you decided to not only take my money for shipping but to tell FedEx I'd pay for the shipping. Not cool Blizzard. Not cool.