11/19/2012 02:00 PMBlizzard has stated in no uncertain terms that hiding shoulders isn't something they'd consider.
Posted by Ginx
That's not entirely accurate. It's true that offering an option to hide shoulders is something we've been reluctant to do, because so much effort goes into the creation of shoulder art, and those items are some of the most visually distinctive and iconic items in World of Warcraft. It's not necessarily totally off of the table though. As we've said often in the past, we still plan to grow and evolve the Transmogrification feature over time.
Well, to be fair Blizz open the door to this when they allowed us to hide our helmets...that makes less sense than hiding shoulders
One could make that argument, but opting to show a character's face is a choice we've offered for quite a long time. It's sort of its own thing; especially considering that there is quite a lot of art and animation specifically for character heads and faces, and customization of those features is a significant part of making your character your own. Allowing faces to be displayed makes sense in that context. While armor doesn't necessarily look terrible without shoulders, I don't think that making exposed shoulders interesting has been high on the priorities when designing chest armor textures/models over time.