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Regional FlagRestartsSource
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Corben
Target Source
#1 - 2012/10/11 05:09:00 PM
Could we get a quick explanation on why the servers need to be restart nearly every day? Especially since you find it prudent to "schedule" those restarts in the middle of the day.

Pretty please.

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Community Manager
Target Source
#33 - 2012/10/11 05:19:00 PM
Could we get a quick explanation on why the servers need to be restart nearly every day? Especially since you find it prudent to "schedule" those restarts in the middle of the day.

Pretty please.


We do restarts for a variety of reasons. In most cases, we are doing it to have the live realms pick up hotfixes that have been applied. We try to schedule these so they have the least possible impact on players, but we have a lot of time zones to account for, so one person's middle of the day is another's early morning or even late night. No matter when we do it, we're going to impact someone. So, we try to minimize the amount of time that impact has and the time of day both.

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Community Manager
Target Source
#118 - 2012/10/11 05:48:00 PM
10/11/2012 10:31 AMPosted by Wangspin
Really annoying that the last few restarts have taken over an hour. They USED to last for 15 mins. Now it takes an hour and then another hour for them to fix the login servers...then another half hour sitting at "connecting" to get in.


It doesn't take an entire hour for each of the realms. Cumulatively, all of the restarts should be completed in approximately 1 hour. It's approximately 15 minutes of downtime for each realm individually.

Any news on the Ink of Dreams trader hotfix?


I'll pop over to the profession forum versus answer here.