#18 - 2012/07/20 12:46:00 PM
Sorry to hear you have had so much trouble with this Athrun, I can imagine how annoyed you must be.
Your feedback has been noted, but please keep in mind that we do not have control over the various postal services around the world. We as a company are of course responsible for having all boxes ready for shipment on the date set for distribution, but once the box has been shipped it is kind of outside of our control. The various shipping companies and postal services around the world are usually pretty efficient at getting the boxes distributed and delivered in time for release, but in some areas, typically in the remote regions, there are unfortunately some postal services who do not have the resources or capacity for daily deliveries, which sometimes mean that a box will need to be put on hold for a short while in some distribution centre or postal office until it can be delivered.