Authentication Bug? - Blue Tracker

#1 - Feb. 6, 2012, 8:51 p.m.

Ummm just worried, anyone else suddenly find their account with the authenticator gone?

I logged on Starcraft and the forums over nad over to see if it was just glitching...but it never asks for my authentication code and I have a yellow unlocked padlock symbol with a ! by it that says I have no authenticator...

Osundir

#12 - Feb. 6, 2012, 9:26 p.m.

Thank you for the reports!

Rest assure - this is a website bug (tracked on http://us.battle.net/wow/en/forum/topic/4015204111 ) - we are working on it right now.

Vrakthris

Support Forum Agent

#13 - Feb. 6, 2012, 9:28 p.m.

02/06/2012 01:18 PMPosted by Krsnik
Ditto! I'm hoping that this is indeed a website bug. Can we please get someone from Blizzard to confirm? You have some very worried players here.

It is, and likely to do with the current maintenance. While the forum page indicates that you do not have an authenticator you will still be prompted normally when logging into the game.

Vrakthris

Support Forum Agent

#19 - Feb. 6, 2012, 9:46 p.m.

I've posted a temporary sticky as well.

http://us.battle.net/wow/en/forum/topic/4015163976