#12 - 2012/01/24 05:48:00 PM
Does blizzard actually ever read these post or are they just put here and people just argue back and forth about topics that Blizzard has no intention of reading. I think this thing is an elaborate scheme to distract us. To keep us quiet and to leave the GM's alone thats why they always refer to the forums page.
We read them. We also allow conversations to take place without our influence when it seems that it's the better course of action. Sometimes our intervention can actually skew a conversation off track if we're not careful. Then again, sometimes skewing a conversation is something we need to do too, to get people "on track" or even away from non-constructive discussion.
Sometimes we just don't have anything we could effectively add to the conversation, but it may spark some discussion internally that we can have amongst ourselves or take to the developers and producers. If and when we do have something we can bring back, we generally try to. Some may be under the false belief that it was the constant posts about a topic that made us come back to the topic, when in fact we may just need some time to discuss and come up with an answer that works and sometimes, we may have an answer that we just can't share at the time. Timing in our roles is often everything and as many know, "promising" something too soon, can be upsetting or worrisome to some people, while others don't mind being "in the know" even if plans do change. It's a balancing act.
We don't have elaborate schemes. That would mean we have a lot more time on our hands than we actually do to sit, plot and plan. In most cases, when we reply to something on the forums, we're tightrope walking while keeping an eye on the ever so dangerous ps and qs. That's not to say there isn't a method to the madness (see above paragraph.) It just means, we have to be quick on developing our thoughts and typing them out in a way that (hopefully) makes some semblance of sense.