Question about the annual pass #40756

#1 - Oct. 25, 2011, 1:57 a.m.

What happens if, say, the credit card the account is attatched too expires or runs out of money? Is the contract null? Or is there a grace period to change the plan? ...Or am I just being way too paranoid?

Vrakthris

Support Forum Agent

#16 - Oct. 25, 2011, 3:30 a.m.

10/24/2011 06:57 PMPosted by Shippleton
What happens if, say, the credit card the account is attatched too expires or runs out of money? Is the contract null? Or is there a grace period to change the plan? ...Or am I just being way too paranoid?

If the current method of payment expires or the funds are otherwise unavailable when the subscription is billed, it may impact the Annual Pass contract. There is often a bit of a grace period before it is, but we do not have a definitive time frame to provide.

If there is an issue with payment and the contract is affected, please contact Billing and Account Services and they should be able to help.