#1 - Oct. 16, 2011, 5:13 a.m.
The real reason I came here tho is I really wanted to commend the Blizzard support staff, specifically the GMs on Earthen Ring (not sure if I'm supposed to name them). Anyway, after going through the account security nonsense after putting a ticket in on the game client, I was immediately PM'd by the GM after logging in. He was extremely friendly and told me it wouldn't take long at all, being very sociable while he was taking care of the problems, while also making sure of some of the specifics on my account. My account was fully restored within ten minutes of being logged back in!
Blizzard policies and security may be horrible at times, but their support staff is terrific. Thanks a lot guys :)