BlizzCon Plans

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Community Manager
#1 - Sept. 29, 2011, 2:02 a.m.
Blizzard Post
Some of you might have seen some recent speculation out there regarding the unannounced MMO and BlizzCon. There’s going to be a ton of information and content at the show -- including a closing concert by Foo Fighters, which we just revealed today -- but we want to be clear up front that we’re not going to be discussing the unannounced MMO.
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Support Forum Agent
#2 - Sept. 28, 2011, 7:03 p.m.
Blizzard Post
Terain ,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it all here.


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Support Forum Agent
#4 - Sept. 28, 2011, 10:43 p.m.
Blizzard Post
Terain ,

Thanks, now can you post the D3Debug.txt file? It's located in the main Diablo III Beta folder.

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Support Forum Agent
#6 - Sept. 29, 2011, 1:29 a.m.
Blizzard Post
Terain ,

Apparently you're crashing before it can be written then.

Ok, can you try installing the 11.8 hotfix for AGP cards and WIN7 32 bit on this link?
You may already have them but I can't tell for sure.


http://support.amd.com/us/kbarticles/Pages/CatalystAGPHotfix.aspx


This may be an indication of why you're having problems.

Display Tab 1: The file aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

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