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i dont understand : /

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Zutang
#1 - July 14, 2011, 10:09 p.m.
Blizzard Post
i go to my brother to play wow it works fine. and for the past 2 times i have done this. wow ends up NOT letting me log onto the servers when i get back home. yet im still logging into battle.net plz help me.

but remember wow has worked and only having these issues after using another IP address : / whats going on
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Zutang
#1 - July 14, 2011, 10:09 p.m.
Blizzard Post
i go to my brother to play wow it works fine. and for the past 2 times i have done this. wow ends up NOT letting me log onto the servers when i get back home. yet im still logging into battle.net plz help me.

but remember wow has worked and only having these issues after using another IP address : / whats going on
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Nevalistis
Support Forum Agent
#7 - July 15, 2011, 12:06 a.m.
Blizzard Post
From your description, Zutang, it sounds like there may be an internet or security setting on your computer that is blocking part of our authentication process. Unfortunately, I'm not very well versed in these things, and it would be difficult for me to troubleshoot the issue for you. However, our Technical Support folks specialize in these kinds of situations, and I recommend contacting them for further assistance on the issue.

Technical Support:
Hours: 7AM to 8PM Pacific Standard Time - 7 days/week

How to contact:
Phone: 1-800-592-5499

Webform: http://us.blizzard.com/support/webform-us.xml?gameId=11
Forum: http://us.battle.net/wow/en/forum/1011701/
Mac Forum: http://us.battle.net/wow/en/forum/1011702/
Forum Avatar
Nevalistis
Support Forum Agent
#7 - July 15, 2011, 12:06 a.m.
Blizzard Post
From your description, Zutang, it sounds like there may be an internet or security setting on your computer that is blocking part of our authentication process. Unfortunately, I'm not very well versed in these things, and it would be difficult for me to troubleshoot the issue for you. However, our Technical Support folks specialize in these kinds of situations, and I recommend contacting them for further assistance on the issue.

Technical Support:
Hours: 7AM to 8PM Pacific Standard Time - 7 days/week

How to contact:
Phone: 1-800-592-5499

Webform: http://us.blizzard.com/support/webform-us.xml?gameId=11
Forum: http://us.battle.net/wow/en/forum/1011701/
Mac Forum: http://us.battle.net/wow/en/forum/1011702/