#92 - July 13, 2011, 3:20 a.m.
It has been stated previously and I guess I must state it again.
As long as the goal is simply to take out the faction leader and the actions witnessed coincide with that goal there is nothing that our In-Game Support staff will be able to do. The Faction Leaders are attackable, they are often part of an achievement, so attacking them is not against our policies.
If there are issues causing the realm to go down unexpectedly our technicians will look into it and see what can be done.
It should be pointed out though that the entire realm does not appear to be affected, only Kalimdor. Instances, Eastern Kingdoms, Northrend, Outland all appear to remain online and stable.