#1 - April 1, 2011, 2:59 p.m.
dial in authenticator hack
#21 - April 1, 2011, 4:26 p.m.
Fëarce -- It does look as though the password was changed this morning and not by you, from what I can see.
You will only be prompted to make the phone call if the login attempt appears suspicious or unusual. It does not prompt for a code each and every time you log into the game or website like the mobile authenticator or the keychain authenticator does.
If you have a compatible cell phone you may wish to switch from the Dial-in Authenticator to the Mobile Authenticator. Compatible cell phones and providers can be found here:
Mobile Authenticator Compatibility
http://mobile.blizzard.com/us-en/support-compat.html/
I would also highly recommend thoroughly scanning your computer for any malicious software if you have not done so already. More information can be found in the Knowledge Base articles below.
- Account Compromise: What To Do
http://us.blizzard.com/support/article/30796
- Account and Computer Security
http://us.blizzard.com/support/article/30794
#23 - April 1, 2011, 4:37 p.m.
04/01/2011 09:32 AMPosted by Fëarcei changed it this morning. your 1st notification email came last night at 8:33pm. but yes, the hacker could have also changed it this morning, do you have records of TWO changes this morning?
I show 1 change this morning and 1 change last night. The change last night was the change I was referring to in my initial response. My apologies for the confusion.