I know you're probably frustrated by any number of issues Ghostcrawler tackled in his blog. We completely get that, which was the entire point of his post. We're not telling players it's our way or the highway. We're not burying our heads in the sand and letting you figure it out. He took a lot of his own time to try and provide some insight and positive reinforcement, admit some design mistakes we've made in Cataclysm, and let you know (most importantly) that we hear you.
We also have to recognize that there is a harsh debate within the community right now about the difficulty level. Players are flinging mud at one another and saying "learn to play", or "go grind in some other hardcore MMO". People aren't in agreement about these things and need to tone down the rhetoric (which Ghostcrawler addresses eloquently in his blog).
We're not going to join that debate, though we are players too. The best we can do right now -- as I think Ghostcrawler noted well -- is keep the dialog open and encourage constructive criticism, and even positive feedback. Hearing both what players like and don't like about select aspects of gameplay is useful to us.
The entire reason behind him writing that blog sprung from us sending him a particular thread (amongst many others we've been sending him since the launch of Cataclysm) that had him really concerned: http://us.battle.net/wow/en/forum/topic/1660221627
He wants to see the tone of the debate changed so we can work together to make this a better game, so it's really unfortunate when you post as though he's throwing the naughty finger in your face. His post was not written from a place of hubris. Those who would take it that way probably just fundamentally disagree with the current design philosophy. But only two things are true in this case: 1) we will never please everyone with our design, and 2) we will never stop listening to our players.
In any event, I appreciate you taking the time to post. I just hope you can keep an open mind and a thoughtful dialog with us, as simply sharing with us how you perceive Ghostcrawler's attitude to be won't move game design anywhere. That's just the reality of it all.
01/20/2011 6:11 PMPersonally, I'm quite put out by Ghostcrawler's article. It only demonstrates the hubris that has consumed the Wow development team. Thanks for the lesson on how games are made, dude. Now listen to us to hear how they are played.
Posted by Aurene