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3d acceleration and directx issue

Forum Avatar
Deathpally
#1 - Jan. 16, 2011, 9:50 p.m.
Blizzard Post
i just put a hard drive and windows 7 on this comp and its a lil older so i need to know if its even possible to play the game on this comp. if its possible plz point me in the right direction to get what i need. --(X wow player trying to get back in)

------------------
System Information
------------------
Time of this report: 1/15/2011, 13:51:28
Machine name: DIMENSION-E310
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DV051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz (2 CPUs), ~3.1GHz
Memory: 1024MB RAM
Available OS Memory: 1014MB RAM
Page File: 730MB used, 1307MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(r)915G/915GV/910GL Graphics Chip Accelerated VGA BIOS
DAC type: 8 bit
Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_01C41028&REV_04
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor Name: Generic PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 15:38:47, 15360 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-66C2-11CF-9933-743CAAC2CB35}
Vendor ID: 0x8086
Device ID: 0x2582
SubSys ID: 0x01C41028
Revision ID: 0x0004
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Type:
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Emulation Only
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Device Name: Compaq Internet Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x049F, 0x000E
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x265A
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+
| Vendor/Product ID: 0x049F, 0x000E
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x093A, 0x2510
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 129.4 GB
Total Space: 152.6 GB
File System: NTFS
Model: Maxtor 6L160M0 ATA Device

Drive: E:
Model: HL-DT-ST DVD+-RW GSA-H21N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

Drive: D:
Model: HP DVD Writer 1140d ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_01C41028&REV_04\3&172E68DD&0&EF
Driver: n/a

Name: Intel(R) 915G/P/GV/GL/PL/910GE/GL Processor to I/O Controller - 2580
Device ID: PCI\VEN_8086&DEV_2580&SUBSYS_01C41028&REV_04\3&172E68DD&0&00
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Device ID: PCI\VEN_8086&DEV_265B&SUBSYS_01C41028&REV_04\3&172E68DD&0&EB
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_D4\3&172E68DD&0&F0
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Device ID: PCI\VEN_8086&DEV_265A&SUBSYS_01C41028&REV_04\3&172E68DD&0&EA
Driver: n/a

Name: Intel(R) PRO/100 VE Network Connection
Device ID: PCI\VEN_8086&DEV_1064&SUBSYS_01C41028&REV_04\4&10BD256C&0&40F0
Driver: n/a

Name: Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Device ID: PCI\VEN_8086&DEV_266F&SUBSYS_01C41028&REV_04\3&172E68DD&0&F9
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Device ID: PCI\VEN_8086&DEV_2659&SUBSYS_01C41028&REV_04\3&172E68DD&0&E9
Driver: n/a

Name: Conexant D850 56K V.90 DFVc Modem
Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&10BD256C&0&10F0
Driver: n/a

Name: Intel(R) 82801FB/FBM SMBus Controller - 266A
Device ID: PCI\VEN_8086&DEV_266A&SUBSYS_01C41028&REV_04\3&172E68DD&0&FB
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_01C41028&REV_04\3&172E68DD&0&E8
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_2668&SUBSYS_01C41028&REV_04\3&172E68DD&0&D8
Driver: n/a

Name: Intel(R) 82801FB Ultra ATA Storage Controllers - 2652
Device ID: PCI\VEN_8086&DEV_2652&SUBSYS_01C41028&REV_04\3&172E68DD&0&FA
Driver: n/a

Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2662
Device ID: PCI\VEN_8086&DEV_2662&SUBSYS_00000000&REV_04\3&172E68DD&0&E1
Driver: n/a

Name: Intel(R) 82801FB LPC Interface Controller - 2640
Device ID: PCI\VEN_8086&DEV_2640&SUBSYS_00000000&REV_04\3&172E68DD&0&F8
Driver: n/a

Name: Intel(R) 82801FB/FBM PCI Express Root Port - 2660
Device ID: PCI\VEN_8086&DEV_2660&SUBSYS_00000000&REV_04\3&172E68DD&0&E0
Driver: n/a

Name: Standard VGA Graphics Adapter
Device ID: PCI\VEN_8086&DEV_2582&SUBSYS_01C41028&REV_04\3&172E68DD&0&10
Driver: n/a

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Forum Avatar
datth
Support Forum Agent
#4 - Jan. 16, 2011, 9:59 p.m.
Blizzard Post
Windows doesn't know what your current video card is so it gave it some generic "I can't do 3D" drivers but it'd just let you see the screen at least.

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Display Devices
---------------
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: Intel(r)915G/915GV/910GL Graphics Chip Accelerated VGA BIOS

The chip type tells you its an integrated Intel 915 video card. Intel does not provide drivers for that very old integrated card for Windows 7. http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18576&ProdId=1764&lang=eng

You're not going to get very far with this video card. Upgrading it may be your best bet (if you have a PCI Express slot) but you're pretty low on memory for Windows 7 as well.
________________________________________________
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Forum Avatar
datth
Support Forum Agent
#8 - Jan. 16, 2011, 10:07 p.m.
Blizzard Post
Windows XP would at least get the computer to run World of Warcraft but then the video card isn't something we support, either :)

Intel 4 series and higher are the ones we support. The 965s and lower aren't.
________________________________________________
Account and Technical Services
Can't find a resolution on the forums? Contact a support representative directly: http://us.blizzard.com/en-us/company/about/contact.html

Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
Vial of Tears http://www.surveymk.com/s/RHXXKHK
Forum Avatar
datth
Support Forum Agent
#10 - Jan. 16, 2011, 10:14 p.m.
Blizzard Post
It looks to be a Dell system. Computers of that age tend to come with the Dell Operating System Restore CD. You don't have one of those still?
________________________________________________
Account and Technical Services
Can't find a resolution on the forums? Contact a support representative directly: http://us.blizzard.com/en-us/company/about/contact.html

Great minds discuss ideas; Average minds discuss events; Small minds discuss people.
Vial of Tears http://www.surveymk.com/s/RHXXKHK